WhatsApp Click-to-Chat is a convenient way for customers, followers, or other stakeholders to contact you via WhatsApp without needing to save your WhatsApp number. In this article, we explain how Click-to-Chat works.Tip:We have developed a WhatsApp Click ...
What is the 24-hour customer care window?The 24-hour WhatsApp customer care window is the period during which a business can freely respond to a customer on WhatsApp after the customer sends a message.Once a customer messages your business, a 24-hour sess ...
What are WhatsApp messaging limits?WhatsApp messaging limits determine how many unique WhatsApp users your business can reach outside the customer service window in a rolling 24-hour window. Meta uses these limits to help protect message quality. Kee ...
Sending WhatsApp messages through the Business Platform isn't free, Meta charges per delivered template message.What does it cost?For customers in different countries, the rates may vary slightly. For clients in Western Europe (for example, the Netherland ...