Troubleshooting Issues

Identify and resolve common issues.

Why Isn't My WhatsApp Message Sending?

If your WhatsApp Business API message was not sent or failed to deliver, there are several possible reasons. Most delivery issues are caused by recipient settings, WhatsApp account ...

Troubleshooting Notification Issues

Before troubleshooting notification issues, make sure you've read the article How to Manage Notifications in Saysimple and verified that your notification preferences are configure ...