Inbox

• Organize Conversations with Teams and Topics

  Learn how to organize Saysimple conversations with Teams and Topics, assign chats to the right people, and keep your customer service workflow organized.

• Manage, Snooze and Assign Conversations in your personal Inbox

  Learn how to manage conversations in your Saysimple Personal inbox, assign chats, snooze conversations, and use All and Assigned to stay organized.

• Manage Conversations in Saysimple: Resolve, Spam, Contacts and Notes

  Learn how to resolve and manage conversations in Saysimple, handle spam, update contact details, use Favorites, and add private internal notes.

• How to Navigate and Manage Your Saysimple Inbox

  Learn how to navigate the Saysimple Inbox, manage conversations, use filters, and understand each Inbox folder to improve your team's workflow.